Find answers to common questions about our products and services
What are your payment methods?
We accept all major payment methods including Credit Cards, Debit Cards, Net Banking, UPI, and Cash on Delivery (COD) for eligible orders.
How long does delivery take?
Standard delivery takes 5-7 business days within India. Metro cities receive orders in 3-5 days, while remote areas may take 7-10 days. Express delivery (2-3 days) is available at an additional cost.
What is your return policy?
We offer a 7-day return policy on most products. Items must be unused, in original packaging with tags intact, and accompanied by the original invoice. Please refer to our Returns & Refunds page for complete details.
How do i track my order?
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this number to track your order on our courier partner's website or through your account dashboard.
What if i receive a damaged product?
If you receive a damaged or defective product, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Are your product machine washable?
Most of our products are machine washable. However, we recommend checking the care label on each product for specific washing instructions to ensure longevity and maintain quality.
What materials do you use?
We use premium quality materials including 100% cotton, velvet, jacquard, silk, and premium synthetic blends. Each product listing includes detailed material information.
How can i contact customer support?
You can reach our customer support team via email at customersupport@fabristaa.com or call us at +91 9999271283. Our support hours are Tuesday-Saturday, 10 AM - 8 PM. We are closed on Mondays.
